This page was last updated November 26th, 2021

Bellatrix, Keckley, and Londoner (in black) All Bellatrix, Keckley, and black Londoners have been shipped, with the exception of fewer than 5 orders. A small number of our cartons are still in transit to our warehouse, delaying fulfillment of those remaining few. If your order was impacted by this, we've reached out via email.  Please remember that we do not split ship orders; if your order contains a pre-order shoe from one of the below batches, it will all ship together when the last shoe arrives.

Alpen, Camille, and Lucille Alpen, Camille, and Lucille are currently available on pre-order with a scheduled delivery estimate to our US warehouse in December. While they have now completed production in our factory, are having their final quality inspections, and will be shipping to us shortly - issues affecting the freight shipping industry may cause delays that we're unable to predict at this time. If there are any delays, we'll update this page as soon as we can.

Bristol/Frederick, Marlene/Lawrence, Nell/Louis, and Mary/Marlowe Bristol/Frederick, Marlene/Lawrence, Nell/Louis, and Mary/Marlowe are currently available on pre-order with a scheduled delivery estimate to our US warehouse in January.

Cambridge, Bessie, Colette, and Paris Cambridge, Bessie, Colette, and Paris are currently available on pre-order with a scheduled delivery estimate to our US warehouse in April.

Please note that we do not split-ship orders. All items in an order will ship together once all of the products have come into stock; that means if your order contains a shoe from this pre-order and a shoe from a pre-order arriving later, they'll both ship when the final shoe arrives at our warehouse. For more information about how our pre-orders process works, please read our pre-order information page.

Factors currently affecting pre-order schedules

Unfortunately, but not unsurprisingly, we have experienced some significant production delays due to the effects of the pandemic on our supply chain. These have included:

• Protecting the health of everyone involved in the production of your shoes
• Impacts on our leather suppliers and shoe component supply chain
• A critical shortage of shipping containers in China for sea freight is causing global transportation issues.
• Low capacity and availability of air freight to move completed goods to the USA. It's currently taking us 3-4 weeks to move products that have previously taken 4-6 days.
• Critical capacity issues at most major US ports are causing delays due to increased consumer demand for almost all tangible goods.
• Ongoing truck freight issues within the USA due to a driver shortage
   

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We regularly email customers that have opted-into notifications with updates relating to the progress of their pre-orders. If you have opted-out of notification emails then we recommend that you check our Facebook page for the latest updates.

If you have an questions, or need assistance in making adjustments to an existing order, or need to cancel a late order then please contact us!